Health Care’s Retail Solution

by David Knott, Gary Ahlquist, and Rick Edmunds, strategy+business

New York, May 15, 2007 — The time is finally ripe for a transformation of the health-care industry, from a wholesale into a true retail marketplace. New formats like "mini-clinics," new modes of payment, and increased transparency may make the difference that legislators alone cannot. A Booz Allen Hamilton survey of consumers and physicians shows what’s needed to close the gap.