William A. Howard, Jr.
Executive Vice President, Markets
Bill Howard is executive vice president of markets for Fiserv Health, a business unit of Fiserv, Inc. He is responsible for the market positioning and brand strategy for the Fiserv Health companies and the product development for Fiserv Health’s services as a national health plan administrator for self-funded employers. Howard oversees the process by which Fiserv Health contracts with third party organizations such as PPO networks and ancillary providers to enhance service offerings. Prior to joining Fiserv Health, Howard spent over 15 years with Mercer Human Resource Consulting. He led Mercer’s national Vendor Performance Management team of 25 consultants and worked with a number of large employers on the administration and design of their health plans. Howard also provided client management services to a number of clients in Virginia. Before Mercer, he spent 12 years with Blue Cross and Blue Shield of Virginia in various management positions for customer service, corporate planning, and the development of automated claims processing solutions. Howard received his bachelor and master’s degrees from the University of Richmond and is a member of the International Society of Certified Employee Benefit Specialists.